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Frequently Asked Questions

What are nootropics?

Nootropics are substances that support brain function and promote mental performance. Sometimes people refer to them as "smart drugs," “cognitive enhancers,” or the "limitless pill." They include various foods, supplements, and drugs. Healthy individuals may use nootropics to improve memory, learning, focus, mood, concentration, processing, motivation, and attention. Aging individuals may also use them to maintain productive cognition. Read more →

How does Thrivous develop nootropics?

Science has enabled us to formulate nootropics that support brain function and promote mental performance beyond what can be achieved through traditional lifestyle choices alone. Thrivous nootropics contain ingredients at concentrations and amounts based on high levels of evidence for notable effect from peer-reviewed, double-blind, placebo-controlled studies on humans. Because science is never finished, we monitor and review new studies, consult with our advisor board of physicians and scientists, and update our nootropics accordingly. Read more →

Are Thrivous nootropics safe?

Yes. Thrivous nootropics are safe for most people. All of our ingredients come from substances in the human diet, such as vitamins, minerals, herbs, amino acids, and enzymes. People worldwide have used these substances for centuries to support brain function and promote mental performance. In the United States, all of our ingredients are legal, and the FDA accepts them as dietary supplement components under provisions of the Dietary Supplement Health and Education Act of 1994. Please consult a physician before and during use of dietary supplements.

Does Thrivous verify the quality of its nootropics?

Yes. Thrivous suppliers subject each ingredient to stringent quality testing, including identity, potency, microbial, heavy metals, and other testing as appropriate prior to release for manufacturing. Our manufacturing follows strict GMP regulation from the FDA in audited and certified facilities. We monitor production and test finished product to ensure quality prior to release for shipping. Although many vendors hide their test results, Thrivous publishes all certificates of analysis and quality from our suppliers and manufacturing. Moderators of the largest and oldest nootropic user groups on the Internet, at Facebook and Reddit, have audited and endorsed Thrivous as a trusted and reliable vendor.

Where does Thrivous ship and what is the price?

Thrivous ships our products everywhere that regulators permit, which is almost everywhere in the world. Standard shipping within 6 business days to the United States is free. Priority shipping within 3 business days to the United States is $5. International shipping within 12 business days to Canada and Mexico is $5. International shipping within 24 business days to anywhere else in the world is $10. We charge shipping once per order, so combining multiple items in a single order may help you save money. After you submit your order, we will initiate shipping within one business day and email you a tracking number.

Does Thrivous charge sales tax?

Thrivous charges sales tax in Utah, where we have a physical presence. Utah customers will see sales tax itemized during checkout and in order email notifications.

What is the refund policy at Thrivous?

We are confident that you will like our products, and we want you to be happy with your purchase. However, if you are unsatisfied with a product for any reason, you may initiate a return within 30 days of delivery for a full refund. If you are unsatisfied with a dietary supplement for any reason, you may initiate a return of the empty bottle within 30 days of delivery for a full refund. Keep in mind that the purpose of the Thrivous refund policy is to ensure your satisfaction with our products, and not to ensure the effectiveness of ingredients in our dietary supplements. Some nootropics (like Bacopa) may require more than 30 days to become effective, and some geroprotectors (like Ginkgo) may require ongoing supplementation for years. Read more →

How do Thrivous subscriptions work?

Thrivous offers subscriptions for some products at reduced prices. There is no minimum time required for a subscription. You may start or stop at any time. You may also skip a shipment, modify shipment dates, modify the items included in a subscription, or set up multiple subscriptions with different configurations. To perform any of these actions, log in to your Thrivous account and select the option, "Manage My Subscriptions."

How do Thrivous rewards work?

Thrivous offers rewards in exchange for points that you may earn by performing various actions. For example, you may earn points for creating a Thrivous account, following or sharing Thrivous on social media, purchasing products, or referring your friends. You may spend points to acquire discount codes for future purchases. To see all the ways you can earn and spend points, select "Earn Rewards" along the edge or bottom of our website.

Does Thrivous have an affiliate program?

Yes. Thrivous has an affiliate program with generous commissions on referred sales. The standard affiliate commission on referred sales is 50% (calculated after discounts, and before shipping and taxes). Referred sales include the first order of a subscription, but they do not include subsequent orders of a subscription. Participation requires an approved application. Read more →

Does Thrivous have a wholesale program?

Yes. Thrivous has a wholesale program with generous discounts on large orders. Participation requires approval. To apply, send information about you and your business, including its name and shipping address, to support@thrivous.com.

How do I contact Thrivous?

At Thrivous, we love questions and feedback. You may contact us by email at support@thrivous.com. To constrain costs, we currently require appointments for customer support by telephone. To make an appointment, please email us. Thank you!