Shipping Policy
Thank you for shopping at Thrivous! We will process your order within one business day. We do not process orders on weekends or holidays. We ship all packages via United States Postal Service (USPS).
When Thrivous has shipped your package and finished processing your order, we will email you a USPS tracking number. The tracking number will be active on the USPS website within 24 hours from the time that you receive it. And you can use a link from the tracking number in the email to access the USPS website and monitor the status of your shipment.
United States
Thrivous ships everywhere in the United States.
Standard shipping to the United States is free. Delivery generally occurs in less than 5 business days from the time that you place your order.
Priority shipping to the United States is $5. Delivery generally occurs in less than 3 business days from the time that you place your order.
Thrivous charges shipping only once per order. So combining multiple items in a single order may help you save money.
International
Thrivous ships everywhere that regulators permit, which is almost everywhere in the world. However, it's your responsibility to verify that you may legally receive your shipment before ordering.
Some countries may regulate some of the nutrients in some of our supplements. Thrivous is not responsible for any fines or penalties associated with your order. All fines, penalties, and other fees imposed during or after shipment are your responsibility.
In addition, some countries may charge an import tax, customs, or tariffs. Thrivous is not responsible for any import tax, customs, or tariffs applied to your order. All import taxes, customs, tariffs, and other fees imposed during or after shipment are your responsibility.
If you're outside the United States, we advise you to review your government's import regulations and taxes before ordering.
International shipping to Canada and Mexico is $15. Delivery generally occurs in less than 15 business days from the time that you place your order.
International shipping to anywhere else in the world is $30. Delivery generally occurs in less than 30 business days from the time that you place your order.
Thrivous charges shipping only once per order. So combining multiple items in a single order may help you save money.
Delay, Damage, and Loss
Thrivous is not responsible for delays or disruptions in postal service. We advise you to review the status of the postal service in your country before ordering.
Thrivous is not liable for any products that are damaged or lost during shipping. If you receive your shipment damaged, or if you believe your shipment is lost, please contact USPS to file a claim. Please also save any packaging materials and damaged products to assist with filing the claim.
To file a claim, you may use the claim form on the USPS website. You will need to create an account. Then you will need to supply your tracking number and shipping information, and submit a copy of the tracking email that you received from Thrivous.
Refund Policy
Our Refund Policy provides detailed information about options and procedures for returning your shipment.
Updated 28 August 2023